The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
- Author:Fred Reichheld
- Creator:Rob Markey
- Publisher:Harvard Business Review Press
- Category:Book
- List Price:
$27.95 - Buy New: $14.99
- as of 5/20/2012 19:57 PDT details
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- Seller:usedbookmavan
- Sales Rank:13,223
- Languages:English (Unknown), English (Original Language), English (Published)
- Media:Hardcover
- Number Of Items:1
- Edition:Rev Exp
- Pages:304
- Shipping Weight (lbs):1.2
- Dimensions (in):9.3 x 6.3 x 1.1
- Publication Date:September 20, 2011
- ISBN:1422173356
- EAN:9781422173350
- ASIN:1422173356
Also Available In:
- Kindle Edition - The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
- Preloaded Digital Audio Player - The Ultimate Question: Driving Good Profits and True Growth
- Audio CD - The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
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